
Red Dot Chat
TERMS & CONDITIONS
Updated on 1 April, 2025
General Terms
By accessing and placing an order with Red Dot Chat, you confirm that you are in agreement with and bound
by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire
website and any email or other type of communication between you and Red Dot Chat.
Under no circumstances shall Red Dot Chat team be liable for any direct, indirect, special, incidental or
consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the
inability to use, the materials on this site, even if Red Dot Chat team or an authorized representative has
been advised of the possibility of such damages. If your use of materials from this site results in the need for
servicing, repair or correction of equipment or data, you assume any costs thereof.
Red Dot Chat will not be responsible for any outcome that may occur during the course of usage of our
resources. We reserve the rights to change prices and revise the resources usage policy in any moment.
License
Red Dot Chat grants you a revocable, non-exclusive, non-transferable, limited license to download, install
and use the app strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and Red Dot Chat (referred to in these Terms & Conditions as "Red Dot Chat", "us", "we" or "our"), the provider of the Red Dot Chat website and the services
accessible from the Red Dot Chat website (which are collectively referred to in these Terms & Conditions as
the "Red Dot Chat Service"). You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms &
Conditions, please do not use the Red Dot Chat Service. In these Terms & Conditions, "you" refers both to
you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we
reserve the right to cancel your account or block access to your account without notice.
Definitions and key terms
To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are
referenced, are strictly defined as:
● Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language
preference or login information.
● Company: when this terms mention “Company,” “we,” “us,” or “our,” it refers to ITS A WRAP AB,
(Svanholmsvägen 11, 182 75 Stocksund), that is responsible for your information under this Terms &
Conditions.
page 1/9● Country: where Red Dot Chat or the owners/founders of Red Dot Chat are based, in this case is
Sweden
● Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit Red Dot Chat and use the services.
● Service: refers to the service provided by Red Dot Chat as described in the relative terms (if available)
and on this platform.
● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and
others who provide our content or whose products or services we think may interest you.
● App/Application: Red Dot Chat app, refers to the SOFTWARE PRODUCT identified above.
● You: a person or entity that is registered with Red Dot Chat to use the Services.
Restrictions
You agree not to, and you will not permit others to:
● License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise
commercially exploit the app or make the platform available to any third party.
● Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part
of the app.
● Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Red
Dot Chat or its affiliates, partners, suppliers or the licensors of the app.
Return and Refund Policy
Thanks for shopping at Red Dot Chat. We appreciate the fact that you like to buy the stuff we build. We also
want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our
products.
As with any shopping experience, there are terms and conditions that apply to transactions at Red Dot Chat.
We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or
making a purchase at Red Dot Chat, you agree to the terms along with Red Dot Chat’s Privacy Policy.
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to
contact us and we will discuss any of the issues you are going through with our product.
Your Suggestions
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you
to Red Dot Chat with respect to the app shall remain the sole and exclusive property of Red Dot Chat.
Red Dot Chat shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and
in any way without any credit or any compensation to you.
Your Consent
page 2/9We've updated our Terms & Conditions to provide you with complete transparency into what is being set
when you visit our site and how it's being used. By using our app, registering an account, or making a
purchase, you hereby consent to our Terms & Conditions.
Links to Other Websites
This Terms & Conditions applies only to the Services. The Services may contain links to other websites not
operated or controlled by Red Dot Chat. We are not responsible for the content, accuracy or opinions
expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or
completeness by us. Please remember that when you use a link to go from the Services to another website,
our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website,
including those that have a link on our platform, is subject to that website’s own rules and policies. Such third
parties may use their own cookies or other methods to collect information about you.
Cookies
Red Dot Chat uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece
of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the
performance and functionality of our app but are non-essential to their use. However, without these cookies,
certain functionality like videos may become unavailable or you would be required to enter your login details
every time you visit the app as we would not be able to remember that you had logged in previously. Most
web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be
able to access functionality on our app correctly or at all. We never place Personally Identifiable Information
in Cookies.
Changes To Our Terms & Conditions
You acknowledge and agree that Red Dot Chat may stop (permanently or temporarily) providing the Service
(or any features within the Service) to you or to users generally at Red Dot Chat’s sole discretion, without
prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Red
Dot Chat when you stop using the Service. You acknowledge and agree that if Red Dot Chat disables
access to your account, you may be prevented from accessing the Service, your account details or any files
or other materials which is contained in your account.
If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the
Terms & Conditions modification date below.
Modifications to Our app
Red Dot Chat reserves the right to modify, suspend or discontinue, temporarily or permanently, the app or
any service to which it connects, with or without notice and without liability to you.
Updates to Our app
Red Dot Chat may from time to time provide enhancements or improvements to the features/ functionality of
page 3/9the app, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").
Updates may modify or delete certain features and/or functionalities of the app. You agree that Red Dot Chat
has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features
and/or functionalities of the app to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the app, and (ii) subject
to the terms and conditions of this Agreement.
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and
other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Red Dot Chat shall not be responsible for any Third-Party Services,
including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality
or any other aspect thereof. Red Dot Chat does not assume and shall not have any liability or responsibility
to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use
them entirely at your own risk and subject to such third parties' terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by you or Red Dot Chat.
Red Dot Chat may, in its sole discretion, at any time and for any or no reason, suspend or terminate this
Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from Red Dot Chat, in the event that you fail
to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the app
and all copies thereof from your computer.
Upon termination of this Agreement, you shall cease all use of the app and delete all copies of the app from
your computer.
Termination of this Agreement will not limit any of Red Dot Chat's rights or remedies at law or in equity in
case of breach by you (during the term of this Agreement) of any of your obligations under the present
Agreement.
Copyright Infringement Notice
If you are a copyright owner or such owner’s agent and believe any material on our app constitutes an
infringement on your copyright, please contact us setting forth the following information: (a) a physical or
electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the
material that is claimed to be infringing; (c) your contact information, including your address, telephone
number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not
page 4/9authorized by the copyright owners; and (e) the a statement that the information in the notification is
accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.
Indemnification
You agree to indemnify and hold Red Dot Chat and its parents, subsidiaries, affiliates, officers, employees,
agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys'
fees, due to or arising out of your: (a) use of the app; (b) violation of this Agreement or any law or regulation;
or (c) violation of any right of a third party.
No Warranties
The app is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of
any kind. To the maximum extent permitted under applicable law, Red Dot Chat, on its own behalf and on
behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all
warranties, whether express, implied, statutory or otherwise, with respect to the app, including all implied
warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that
may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the
foregoing, Red Dot Chat provides no warranty or undertaking, and makes no representation of any kind that
the app will meet your requirements, achieve any intended results, be compatible or work with any other
software, apps, systems or services, operate without interruption, meet any performance or reliability
standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither Red Dot Chat nor any Red Dot Chat's provider makes any
representation or warranty of any kind, express or implied: (i) as to the operation or availability of the app, or
the information, content, and materials or products included thereon; (ii) that the app will be uninterrupted or
error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the
app; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of Red Dot Chat are free of
viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the
applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not
apply to you.
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of Red Dot Chat and any of its
suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be
limited to the amount actually paid by you for the app.
To the maximum extent permitted by applicable law, in no event shall Red Dot Chat or its suppliers be liable
for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to,
damages for loss of profits, for loss of data or other information, for business interruption, for personal injury,
for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party
software and/or third-party hardware used with the app, or otherwise in connection with any provision of this
Agreement), even if Red Dot Chat or any supplier has been advised of the possibility of such damages and
even if the remedy fails of its essential purpose.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
page 5/9Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and
interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable
law and the remaining provisions will continue in full force and effect.
This Agreement, together with the Privacy Policy and any other legal notices published by Red Dot Chat on
the Services, shall constitute the entire agreement between you and Red Dot Chat concerning the Services.
If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such
provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full
force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of
such term or any other term, and Red Dot Chat’s failure to assert any right or provision under this Agreement
shall not constitute a waiver of such right or provision. YOU AND Red Dot Chat AGREE THAT ANY CAUSE
OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1)
YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS
PERMANENTLY BARRED.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this
Agreement shall not effect a party's ability to exercise such right or require such performance at any time
thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under
this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any
right or power under this Agreement preclude further exercise of that or any other right granted herein. In the
event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this
Agreement shall govern.
Amendments to this Agreement
Red Dot Chat reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a
revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What
constitutes a material change will be determined at our sole discretion.
By continuing to access or use our app after any revisions become effective, you agree to be bound by the
revised terms. If you do not agree to the new terms, you are no longer authorized to use Red Dot Chat.
Entire Agreement
The Agreement constitutes the entire agreement between you and Red Dot Chat regarding your use of the
app and supersedes all prior and contemporaneous written or oral agreements between you and Red Dot
Chat.
You may be subject to additional terms and conditions that apply when you use or purchase other Red Dot
Chat's services, which Red Dot Chat will provide to you at the time of such use or purchase.
page 6/9Updates to Our Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they
accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example,
through our Service) before we make changes to these Terms and give you an opportunity to review them
before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms.
If you do not want to agree to these or any updated Terms, you can delete your account.
Intellectual Property
The app and its entire contents, features and functionality (including but not limited to all information,
software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are
owned by Red Dot Chat, its licensors or other providers of such material and are protected by Sweden and
international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights
laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole
or in part, without the express prior written permission of Red Dot Chat, unless and except as is expressly
provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.
Agreement to Arbitrate
This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS
FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR
OR Red Dot Chat’s INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or
other controversy between you and Red Dot Chat concerning the Services or this agreement, whether in
contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be
given the broadest possible meaning allowable under law.
Notice of Dispute
In the event of a dispute, you or Red Dot Chat must give the other a Notice of Dispute, which is a written
statement that sets forth the name, address, and contact information of the party giving it, the facts giving
rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: info@yoo.se.
Red Dot Chat will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to
your email address. You and Red Dot Chat will attempt to resolve any dispute through informal negotiation
within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Red Dot Chat
may commence arbitration.
Binding Arbitration
If you and Red Dot Chat don’t resolve any dispute by informal negotiation, any other effort to resolve the
dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the
right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The
dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the
American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any
court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion
page 7/9of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing
party shall be borne by the non-prevailing party.
Submissions and Privacy
In the event that you submit or post any ideas, creative suggestions, designs, photographs, information,
advertisements, data or proposals, including ideas for new or improved products, services, features,
technologies or promotions, you expressly agree that such submissions will automatically be treated as
non-confidential and non-proprietary and will become the sole property of Red Dot Chat without any
compensation or credit to you whatsoever. Red Dot Chat and its affiliates shall have no obligations with
respect to such submissions or posts and may use the ideas contained in such submissions or posts for any
purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing
products and services using such ideas.
Promotions
Red Dot Chat may, from time to time, include contests, promotions, sweepstakes, or other activities
(“Promotions”) that require you to submit material or information concerning yourself. Please note that all
Promotions may be governed by separate rules that may contain certain eligibility requirements, such as
restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine
whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to
comply with all Promotions Rules.
Additional terms and conditions may apply to purchases of goods or services on or through the Services,
which terms and conditions are made a part of this Agreement by this reference.
Typographical Errors
In the event a product and/or service is listed at an incorrect price or with incorrect information due to
typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or
service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not
the order has been confirmed and your credit card charged. If your credit card has already been charged for
the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or
other payment account in the amount of the charge.
Miscellaneous
If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions
to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any
waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an
authorized representative of Red Dot Chat. Red Dot Chat will be entitled to injunctive or other equitable relief
(without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by
you. Red Dot Chat operates and controls the Red Dot Chat Service from its offices in Sweden. The Service
is not intended for distribution to or use by any person or entity in any jurisdiction or country where such
distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access
the Red Dot Chat Service from other locations do so on their own initiative and are solely responsible for
compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which
include and incorporate the Red Dot Chat Privacy Policy) contains the entire understanding, and supersedes
all prior understandings, between you and Red Dot Chat concerning its subject matter, and cannot be
page 8/9changed or modified by you. The section headings used in this Agreement are for convenience only and will
not be given any legal import.
Disclaimer
Red Dot Chat is not responsible for any content, code or any other imprecision.
Red Dot Chat does not provide warranties or guarantees.
In no event shall Red Dot Chat be liable for any special, direct, indirect, consequential, or incidental damages
or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in
connection with the use of the Service or the contents of the Service. The Company reserves the right to
make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Red Dot Chat Service and its contents are provided "as is" and "as available" without any warranty or
representations of any kind, whether express or implied. Red Dot Chat is a distributor and not a publisher of
the content supplied by third parties; as such, Red Dot Chat exercises no editorial control over such content
and makes no warranty or representation as to the accuracy, reliability or currency of any information,
content, service or merchandise provided through or accessible via the Red Dot Chat Service. Without
limiting the foregoing, Red Dot Chat specifically disclaims all warranties and representations in any content
transmitted on or in connection with the Red Dot Chat Service or on sites that may appear as links on the
Red Dot Chat Service, or in the products provided as a part of, or otherwise in connection with, the Red Dot
Chat Service, including without limitation any warranties of merchantability, fitness for a particular purpose or
non-infringement of third party rights. No oral advice or written information given by Red Dot Chat or any of
its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability
information is subject to change without notice. Without limiting the foregoing, Red Dot Chat does not
warrant that the Red Dot Chat Service will be uninterrupted, uncorrupted, timely, or error-free.
Contact Us
Don't hesitate to contact us if you have any questions.
● Via Email: info@yoo.se
© Copyright 2025 | Joachim von Rost
ITS A WRAP AB